Secure Shopping

At joebonsai.com, we don’t jack around when it comes to website security.  Your transactions with us are protected by the industry standard encryption protocol known as Secure Socket Layer (SSL).  The order information you provide us is ultra-secure.

Our certificate is provided to us by Starfield Secure Certification Authority and can be viewed by double clicking the padlock icon you will find on your toolbar once you’ve entered our login and shopping cart area.

We have established a Secure Shopping Guarantee for every transaction that you make with Joebonsai. Should any unauthorized charges appear on your credit card as a result of shopping with Joebonsai you must notify your credit card provider in accordance with its reporting rules and procedures.

We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own.  If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.